A love-hate relationship comes to a close...
My experience with this machine:
Got this on closeout for thirteen bucks back in Dec '04. I was thrilled with my purchase until the first time the housing worked itself loose and the Smoothie Bar vomited sticky stuff into the silverware drawer. After that I was careful to turn the housing in a *counter-clockwise* direction to tighten it (haven't they ever heard of lefty-loosey, righty-tighty?) and had no more problems there.
By May or so two teeth broke off the blade housing. ::sigh:: Called customer service and was promised a new *free* blade housing in 7 working days. I started out pretty psyched, but 3 calls and a month later, was finally told the part was on backorder (guess we know why, huh?). I was also given the third degree by a rude employee who acted like I was trying to pull one over on them. Spoke to the manager who sent me a blade housing in another color, so I was back in business...until the plastic pitcher cracked and the spout broke off...
Don't waste your money!!
I purchased this item because of the powerful motor. I use a blender at least 2 times a day and wanted one that would last a long time. Everytime I tried to take the container off the base the bottom would fall out and the stuff would go everywhere. I tried several times and the end result every time was the same. This will be going into the trash!!
Awful - buy a real blender
I just don't like this smoothie maker. I received it as a gift and it was so thoughtful because I love to make smoothies.
The blades are not as tough as a blender, the pitcher is plastic (waiting to be cracked) and the spigot doesn't let through any of the deliciously thick smoothie! It works well otherwise, but I like my old blender better.
(edited to add)
This thing SUCKS. After two smoothie explosions all over my kitchen I gave up and threw it away. It's impossible to put the bottom back in and have it fit securely. You need to be really strong (ask a muscle man) to even get it close and then of course it leaks out and spews yogurt the next time you try to use it.
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