Beautifully Designed, But... See Update
I had a Super Automatic espresso machine a few years ago until it went out. I figured it would cost more to get it fixed than it was worth. So, I bought this Saeco Odea Giro and I love it. My other machine was digital and had more options, but was also more expensive. I much prefer the Saeco Odea Giro because it is easier to use, quieter than my other machine and hopefully will last longer. As with most products, the more options and computers you have on it, the more of a chance something will go wrong.
The Giro was designed by BMW. This makes it less boxy looking, like most other espresso machines, and therefore much more pleasing to the eye. The controls are simple and straight forward. Turn it on and it heats up in 30 seconds. Select the amount of coffee to be ground, turn the dial for the amount of water you want and press the brew button. Of course, once you set the first two options, then you only have to press the brew button for the next cup. And that is it. The...
Dont buy it! Customer Service is BAD! Machine is all leaky!
I have purchased this product back on March as a birthday gift for friends. I paid around 800.00. And a month or two later the machine started to spill coffee to the dump instead to coffee cups. These people contacted Saeco-USA to schedule the repair, but now they want to get away from repairing this machine. They ask lots of things that just does not make sense. They ask for proof of purchase, they refuse to contact Bloomingdale's store, once we fax them the proof of purchase they never receive it (faxed over 20 times). The customer service is mean, and highly uneducated. So 800.00 for 2 months worth of machine life is way too much in my opinion, better get a Delonghi coffee maker! With his machine I never had any issues.
Don't waste your money on this one...
This is my third Saeco machine...the first one lasted 7 years it was another model and I was very pleased with it. The second one lasted one year also a different model and they wanted 300.00 to repair it...so I thought I must has just gotten a bad machine and gave Saeco another chance so i bought the Saeco Odea Giro...and it lasted 7 months and now water comes out under the machine instead of through the coffee dispenser.... I've descaled and did all maintenance that this machine required each time it required it. I kept it clean and used only filtered water. There are only two of us using it and well I expect the machine to last more than 7 months at the price. After two bad ones I think I'll look else where for a coffee machine. I've decided Saeco are now making their machines much like a Bic lighter, throw away and buy new....but unfortunately the price doesn't match this throw away buy new approach.
I'm very disappointed and really wish the machine was better. I loved...
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